FAQ
FAQ
Q 1: Are you trading company or factory? What’s your main product?
A: Factory.
Shandong Pinhe Automation Equipment Co., Ltd is a manufacturer of Insulating glass production line machines. Our main products include:
1. Automatic Flat-pressed Insulating glass production line
2. Automatic Gas-Filled Insulating Glass Production Line
3. Automatic Insulating Glass CNC Sealing Machine
4. Automatic Aluminum Spacer Bar Bending Machine
5. Automatic Molecular Sieve Filling Machine
6. Butyl Sealant Extruder Machine
7. Vertical Glass Loading/Unloading Machine
8. Full-automatic Film Covering Machine
9. Glass Cutting Machine
10. Glass Tempering Machine
11. Glass Laminating Machine
12. Other machines and tools related to glass processing industry
Q 2. Where is your company located? How can we visit?
Our factory located in Jinan, Capital city of Shandong Province, China.
You can come here by plane or by train:
If by plane, will arrive here at Jinan(Yaoqiang) Airport. We only have one airport for now.
If by train, we will have different train stations in our city, in which Jinan West Train Station is most close to us.
Q 3. What’s your advantage compared with your competitors?
1. Manufacturing advantages
2. Research and development advantages
3. Rich product variety
4. High-quality, expert management team
5. Advantage of Location
6. Brand Reputation
Q 4. What will I get if I choose you as supplier or partner of Insulating Glass Production Line Machines?
1. Professional technology support
2. Strict quality assurance
3. Safe packing&delivery
4. Long-term aftersales service
5. User friendly operation manual
6. Win-win agency and distributors policy
Q 5. Do you support OEM/ODM? Can I put my own logo? Can you make the machine according to my request?
1. Yes!
2. We encourage customers to become partner or distributor of PINHE company. We also support OEM/ODM as customers required:
2.1 Regular insulating glass production equipment, can customize specific logos and appearance colors, etc.
2.2 We can produce according to customer design;
2.3 Can design and produce according to customer needs.
Q 6: How should I order the insulating glass machines from you? What will be the process?
1. Tell us your request then we will provide configuration.
2. Discuss about the details and make some adjustments if needed.
3. Confirm the item list, and confirm the price with terms, delivery details, etc.
4. Payment. , By TT.
Normally for regular items, company requests 30% prepayment and balanced before delivery.
For customized items, 50% prepayment then balanced before delivery.
5. Factory will start producing after received prepayment, and the producing process will need about 15~45 workdays, according to order QTY and factory producing plan.
6. Will keep updating about the process, send photos and videos when finished, then customer pay the balanced payment.
7. Company will arrange delivery(mostly by sea or by truck) after received full payment. Normally we will deliver from Qingdao Port if by sea, can also arrange other sea ports if needed.
8. Send shipping documents to customers, and assist customs clearance.
9. On-site installing and training if needed.
10. After-sale service and maintenance.
Q 7. Can I get some discount if I order machines right now?
Company will have many promotions for different items during different seasons, can contact with us for more details